![]() Unfortunately those log files are not at all easy to decipher and there is no easy way to interpret the mass of information so I decided to check all the drivers installed on the laptop using Device Manager myself. The suggested mitigation is to open Setuperr.log and Setupact.log files found in the %windir%\Panther folder and find out which driver is causing the problem. Reading Microsoft support forum indicates this is due to a driver causing an illegal operation. All seems to go fine until the very end during the re-boots stage where it comes up with the following error code "0xC1900101 - 0x20017" and reverts the laptop back to the way it was before attempting the update install. I've been getting Win10 Update failures for over a year (all other updates install fine) so decided to do a manual update using the Microsoft "Create Windows 10 installation media" tool.
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